1. 
   Resource:
   Quality Control Audit Grading Guide
   
   You are the Executive Housekeeper for an 800-room high-end hotel in New York City. You saw a news report about undercover reporters checking into hotel rooms and testing the rooms for cleanliness. You want to evaluate your housekeeping department to make sure your housekeepers are meeting hotel standards for cleanliness.
   
   Evaluate your quality control program in the housekeeping department in 150 to 175 words.

   • Describe how workforce planning and optimization will impact your program
   • Describe how your program will impact the hotel’s profit margins

   Submit your audit.
   Note: Grades are awarded based upon individual contributions to the Learning Team assignment. Each Learning Team member receives a grade based upon his/her contributions to the team assignment. Not all students may receive the same grade for the team assignment.
   
   Resources

   • Center for Writing Excellence
   • Reference and Citation Generator
   • Grammar and Writing Guides
   • Learning Team Toolkit

   Copyright 2019 by University of Phoenix. All rights reserved.
   
   

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