There are many different types of communication used in any organization. Additionally, barriers to communication can contribute to stress on the job. Being able to understand these types of communication and the potential barriers to better understanding each other can help you to better handle these issues in any organization.

Topic 1: Communication in the Workplace

Using the communication process from your Reading and Learning Activity, explain the communication process steps you used to find out about and purchase a product from a store in person.

Topic 2: Stress Management on the Job

Certain levels of stress can have a negative effect on job performance. Learning about how to handle stress can be useful for applying to your current and/or future jobs.

• With regard to positive leadership, describe how leaders can use trust and mentoring to alleviate stress on the job for their employees.

Select a leader or person you admire and find out how they handle stress in their position.

• Share what you find out about how they handle stress. Why would this be important in their job as leader? Explain.
• Do you also use this method or strategy? If so explain, if not provide an alternative set of strategies.

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