What percentage of customers is lost?

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What percentage of customers is lost?

1. Modify the factory simulation in Problem 10 to include two mold/trim servers (each with the original time distribution). How do your results change? 2. A gasoline station near an outlet mall has two self-serve pumps and one full-serve pump that services only handicapped customers, which is 10% of the calling population. Customers arrive at an exponential rate of 1.6 customers per minute. Service times have discrete distributions as follows: Customers will not wait if four or more cars are waiting in either line. Simulate this system for an eight-hour period. What percentage of customers is lost? How might you improve this system?

 

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