1. Describe the technical, organization, and management issues that companies have to address in developing and implementing a business performance management methodology. What are some of the approaches they can take, and how do balanced scorecards assist in this capacity?

2.Business performance management encompasses four basic processes: strategize, plan, monitor, and act and adjust. Select one of these processes. What types of software tools and applications can support it?

3.What are the management benefits of digital dashboards? Describe how a manager can use a digital dashboard to increase overall performance. If you were to use a digital dashboard, what are some examples of the types of information you would want to view in your dashboard?

4.What is the difference between a notification event, a performance event, and an operational event?

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