Your company has asked you to draft a presentation on identifying and conveying the company’s quality initiatives as well as the topic is a whole for either for a service or manufacturing company. Begin your presentation by identifying which team you’ve selected (service or manufacturing) and continually reinforce how and why the points you emphasize are relevant to bottom-line business performance.
Your presentation should provide guidance by including the following:
Length:
15-20 slides (excluding the cover sheet, title page, and references). Your slides should cover all the concepts mentioned above. Envision that the people you are presenting this information to are not familiar with the terms and processes. Define the concerns of the company and then transition to qualitative methods.
References:
Include a minimum of five scholarly resources within the last 5 years on varying quality management systems. The majority should be from peer-reviewed journals.