Service Watch Articles Blog Post:
Y
ou are required to locate
a
current
article
that addresses a services marketing issue related to
a
class discussions from the Wall Street Journal, Fortune, Newsweek, Business Week, or other
publications that are applicable to the course. Students then write and post a blog entry on
Blackboard perta
ining to the following issues
(
1000
words minimum)
:
1.
A brief summary of the key point(s) of the article.
2.
A discussion of the how this article relates to a key concept examined in this course and
the implications for services marketing practitioners.
3.
The st
udent’s personal reaction and several detailed recommendations to the article based
upon the service marketing perspective gained during the course
In doing this assignment, you look beyond the textbook to f
ind “real
–
life†examples of the
concepts discusse
d in class.