CASE STUDY.
Chapter 12 – Creating A Safety Culture At Custom Transportation
Custom Transportation, located in Elgin, Illinois, is a company that specializes in the delivery of medical equipment and supplies to hospitals, clinics, and medical supply companies in the Midwest. The majority of employees at Custom Transportation are sales representatives, warehouse staff, and truck drivers. Currently, most of these workers are over age 40.
As a result of ongoing expansion, the company will grow from 225 employees to more than 500 employees in the next three years. Several government contracts have already been signed, and more are anticipated. The company has recently hired you as the warehouse manager. Part of your job is to oversee all safety programs for the company. These duties had been handled primarily informally by the chief financial officer (CFO) prior to your coming onboard.
On your first day, the CFO calls you in and gives you the following directives and information:
Answer the following questions by applying the concepts learned in Chapter 12. Also, conduct literature reviews on the subject of discussion and use to support your case study answers: