Please complete all parts
Part 5
Within the Discussion Board area, write 400-600 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas.
Reliable data are needed for administrators to make the best decisions to improve quality and performance in a health care organization. Complete the following:
Note: Use APA style to cite at least 2 scholarly sources from the last 5 years.
Part 6
3-4 pages
The balanced scorecard (BSC), which was first introduced by Kaplan and Norton in 1992 has been gradually adopted by health care organizations (HCOs) as a tool to drive performance (Kaplan & Norton, 1992). This balanced approach takes into account the multiple variables that determine an HCO’s success without placing a greater emphasis on any one variable.
Complete the following for this assignment in a 3-4 page paper, excluding cover page, abstract page, and reference page:
Note: Use APA style to cite at least 5 scholarly sources from the last 5 years.
Part 7
Within the Discussion Board area, write 400-600 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas.
When an adverse event (e.g., wrong-site surgery or avoidable death) occurs in a health care organization, it can be complex and intense. The media, regulatory agencies, and even government involvement will likely occur.
For this assignment, discuss the following:
Note: Use APA style to cite at least 2 scholarly sources from the last 5 years.
Part 8
3-4 pages
High reliability organizations (HROs) are organizations that have developed methods for achieving safety despite hazardous conditions (e.g., the airline industry). Literature suggests that it possible for health care organizations to also become HROs. For this assignment, research the concept of HROs, and discuss how they can transform health care covering the following topics:
Your paper will be 3-4 pages, excluding cover page, abstract page, and reference page.
Note: Use APA style to cite at least 5 scholarly sources from the last 5 years.
Part 9
Within the Discussion Board area, write 400-600 words that respond to the following questions with your thoughts, ideas, and comments. This will be the foundation for future discussions by your classmates. Be substantive and clear, and use examples to reinforce your ideas.
Complete the following for this assignment:
Note: Use APA style to cite at least 2 scholarly sources from the last 5 years.
Part 10
5-7 pages
For this project, you are tasked with developing a change management plan that will be designed to improve quality in an acute care hospital in your community. This hospital has a poor Healthcare Effectiveness Data and Information Set (HEDIS) and ORYX quality metrics, and low patient satisfaction. Further, government regulations and Joint Commission accreditation standards are not being met. Financial ruin seems imminent. Your plan will be 5-7 pages, excluding cover page, abstract page, and reference page. When constructing your plan, conduct research using peer-reviewed sources to determine the following:
Note: Use APA style to cite at least 8 scholarly sources from the last 5 years.
References
Centers for Medicare & Medicaid Services. (n.d.). HCAHPS: Patients’ perspectives of care survey. Retrieved from http://www.cms.gov/Medicare/Quality-Initiatives-Pa…
Health Resources and Service Administration (HRSA). (n.d.). Developing & implementing a QI plan. Retrieved from the U.S. Department of Health and Human Services Web site: http://www.hrsa.gov/quality/toolbox/methodology/de…
National Committee for Quality Assurance. (n.d.). HEDIS & performance measurement. Retrieved from http://www.ncqa.org/HEDISQualityMeasurement.aspx
The Joint Commission. (2014, October 10). Facts about ORYX® for hospitals (national hospital quality measures). Retrieved from http://www.jointcommission.org/facts_about_oryx_fo…