2. Provide an example of when a first-in, first-out (FIFO) rule for queue discipline would not be appropriate.

Please answer Questions 3 and 4 based on the problem given below. Please do not use any computer software to answer these questions.

A single-server queuing system with an infinite calling population and a first-come, first-served queue discipline has the following arrival and service rates:

λ = 16 customers per hour

µ = 24 customers per hour

Please use QM for Windows to solve the problem given below. Answer Questions 5 and 6 based on your results from QM for Windows.

A multiple-server queuing system with an infinite calling population and a first-come, first-served queue discipline has the following arrival and service rates:

λ= the arrival rate = 50 customers per hour

µ = the service rate = 20 customers per hour

c = number of servers = 3

5. a. Determine the probability that there will be no waiting time for a customer.

b. Determine the probability that there will be 2 customers in the system.

c. Determine the probability that there will be less than or equal to 4 customers in the system.

6. Determine L, L_q, W, and W_q.

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