Students will demonstrate their understanding of a crucial aspect of leading/working on a productive team (conflict management).

Identify a conflict that exists in your organization or an organization with which you are familiar and draft a conflict management plan that demonstrates the use of systems-thinking in terms of training, diversity, team/task force management, and coaching. Address the following in your analysis:

a) What are the root causes of the conflict?

b) What are the symptoms of the conflict?

c) What, if anything, has been done to resolve the conflict?

d) What would happen if nothing was done to resolve the conflict?

Analyze the conflict and address the following in your analysis:

a) Develop a strategy to resolve the conflict. Identify and explain specific steps you would take and time frame for accomplishment of the steps.

b) What needs to happen for your resolution to succeed?

c) How will you measure results?

d) What adjustments will you make if your solution is not working?

You may propose an alternative project of your own design that shows attainment of the corresponding course outcome. The mentor must approve the alternative project. APA formatting is required for this written analysis of 8 – 10 pages.

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