Lesson 7

Course Outcomes explored in this module:

• • • • • • • • • • • • • Explain basic concepts, techniques, methods, applications and challenges of operations management.
                        • Conduct benchmarking in relation to other industries for quality management
                        • Describe the tools needed to implement effective forecasting (Qualitative, Time Series Analysis and Casual Relationships).

• • • • • • • • • • • • • Case Study: BP and the Deepwater Horizon Disaster (based on instructor’s direction)
                        • Forecasting Activity

• • • • • • • • • • • • • Final Project Share and Review

Forecasting Diagram Assignment (See template in the Important Documents folder.)

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