While working in your office, you get an urgent email from the Max, the director of another department. Max claims that your work activity created a problem resulting in delays with his subordinates processing an important project, and he needs a solution to the problem as soon as possible. Upon further investigation, you discover there are some sub-assembly components needed that are not available for use. You have a couple of options that may help to mitigate the problem: contact the inventory control manager to locate a similar item for use or attempt to communicate with the supplier and have something similar sent to the plant.

Communicate a solid response to Max while collaborating with your department’s director.

Part I:

Compare in 175 to 350 words communication tools that could be used to create a response. Explain which method of communication you prefer and why you chose this method.

Communication tools:

• Face-to-face interaction
• Phone calls
• Emails
• Text

Part II:

Draft a 175- to 350-word email to send to the director (Max).

Ensure you include:

• Your summary of his claim
• The information that you gathered about the problem
• Potential resolutions to the problem
• Your recommended solution to the problem

Use professional language to communicate your response.

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