1. Describe the characteristics of patient-centered care AND the importance of each characteristic.

2. You are taking care of an 80 African-American year old male patient in a medical surgical unit who was hhospitalized with congestive heart failure. He is being discharged with multiple medications and home health care. Describe the steps you would take to provide patient education including cultural considerations.

3. Describe how you will evaluate the effectiveness of your education on the scenario stated in question 2.

– 3 least references

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