As you summarize, be sure to convey the understanding and scope of the proposal. Give a thorough explanation of the proposal, and highlight relevant research to support the main idea.

Your executive summary should be written as a professional document and should include these headings:

• Purpose
• Problem
• Solution or Plan
• Conclusion

Topic
I chose myself is Customer service The management has received many

complains
about the quality of service offered to clients in the organization. The human resource manager created a team of employees which will brainstorm methods for improving customer service. This session would be conducted in an environment which would be a choice of the employees. The facilitator is to have good communication skills and quick in making decisions. The problem “improving customer service ONLY ONE PAGE cite

ur
sources

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