Question 1: Text mining benefits – Please read and respond to the following:

Use the Internet to find a success story or case study on text mining within the last twelve months.

Post the link to the case study or success story you found. Describe the business benefits the company/organization realized from implementing text mining. Describe any privacy issues they may have encountered.

Question 2: Web mining benefits – Please read and respond to the following:

Use the Internet to find a success story or case study on web mining within the last twelve months.

Post the link to the case study or success story you found. Describe the business benefits the company/organization realized from implementing web mining. In your opinion, what web analytics, web analysis and web metrics were most important in achieving the benefits you described. Explain why.

Question 3: Organizational Culture and Knowledge Management

Please respond to the following:

Watch this video about the Army’s Company Command.

Innovation in the Army (Company Command example)

YouTube URL:

The video was made in 2005 and while the technology is outdated, the principles of standing up a community of practice and a knowledge management system are still relevant. Since this video was made, the Company Commander site has been incorporated into the Army Knowledge Online (AKO) and serves over 150,000 people. Describe the culture of the company commanders and how it enabled knowledge sharing. What do you think were the cultural barriers and issues of trying to grow the Company Commander site? What would some of the issues be when trying to implement knowledge management systems across the Army? You may want to read the history of the Battle Command Knowledge System for background information: http://usacac.army.mil/cac2/AOKM/History.asp

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