Chapter 10

Q2: what are some of the worst jobs you know about? Why are they bad jobs? Why do people want these jobs? (200 words)

Q3: If you were redesigning the jobs described in question 2, what changes would you make? Are your changes realistic? Would they improve productivity? (200 words)

Q5: What are the five core characteristics of a good job design? (200 words)

Chapter 11

Q1: Define supply chain management (200 words)

Q6:what are three basic approaches to negotiations? (200 words)

Q7: how does a traditional relationship with suppliers change when a firm makes a decision to move to a few suppliers? (200 words)

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