the project is about business process maturity model in organization. I chose “Netflix” as the subject organization. the process to be discussed is: “New Service Development”. the report should be as the following:

1/ Abstract

2/ Review about the “New Service Development” maturity model

3/ What are the Netflix practices and components at each level?

4/Detailed explanation of the organization with references to model and competencies.

5/ Why did I select the case and all detailed reasons?


6/ ARAB WORLD IMPLICATIONS

7/ references

8/ appendix

i’ve attached a sample for your reference.

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