Watch:

06 Business Model Canvas Customer Relationships quicktime (Links to an external site.)

Read:

How to use Customer Relationships building block: https://strategyzer.uservoice.com/knowledgebase/articles/1194373-how-do-i-use-the-customer-relationships-building-b (Links to an external site.)

More on Customer Relationships: https://www.cleverism.com/customer-relationship-block-in-business-model-canvas/ (Links to an external site.)

Assignment:

Think of an organization that has innovative customer relationships. Find an article or internet link that describes the company. Post the link, your explanation of their customer relationship innovation, and how their customer relationships impact the rest of their business model.

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