4 4 discussion conflict costs to an organization

In this discussion activity, address the following items in your primary, original posting:

Review the reading within Activity 4.1, “Evaluating Conflict between Employees: Exploring the Costs to an Organization”.

State whether you agree or disagree; should airline leaders introduce a conflict training program so they can spend less time on conflict resolution and more time on productivity? Explain, why or why not?
Include at least one appropriate, accurately documented in-text citation from the reading in bullet one and any other source of your choosing.