TE 500 – Seminar/Workshop
Due July 05, 2019 by 9 p.m.
Seminar/Workshop Training Proposal-
Students will develop a one to two page research proposal based on a need for training in an educational or workforce environment (you, the student, may present your own idea for a needed training for workforce or education). The proposal must consist of a title, need, overview, major points, target audience, workshop presenter (this is you, the student, the presenter) (with brief bio), and summary. This will be due on July 05, 2019 by 9:00 p.m. (extend from July 03)
See below for Example (you can not use this title or content):
Title: Custom Service by Support Staff in an Educational Work Setting
Need: When parents, students, and other stakeholders visit or contact educational institutions, they expect quick and courteous service. Research has shown that 30% of constituents who speak with support staffers, are not satisfied with services (Murphy, 2017). There is a need for…….
Overview: This proposed workshop (or seminar, you pick as the student) is designed to help support staffers increase efficiency by……(You should describe in about 5 sentences and you should have at least one citation here to support your proposed idea).
Major points (This can be 3-5 bullet points you plan to review in your workshop):
1) Phone etiquette
2) Email etiquette
3) Directing customers to the right service areas
4) Etc.
Target Audience: Support Staffer on College Campus (be specific)
Presenters’ Bio: (Brief info on you (nothing too personal). This just info about your academic credential and your ability to conduct such a workshop or seminar) Example:
Jane Doe (B.S. M.S.T. PhD.)
15+ years in Education
15+ year in Educational Training
10+ years in diversity training and customer service
Summary: Summarize your expected outcome in 5 sentences.
Complete and attach document in MS Word.